Low-Voltage Service Technician
KL Tech Services LLC
- Pay
- $30 to $40 an hour
- Type
- Full-time
- Experience
- Experienced technician
- Location
- Grand Rapids, MI
- Travel
- Local jobs, home every night
About the job
Position Summary KL Tech Services is seeking a skilled and customer-focused Low-Voltage Service Technician to join our growing team. This position is responsible for installing, troubleshooting, maintaining, and supporting a variety of low-voltage systems and technology solutions for commercial, retail, healthcare, telecommunications, and industrial clients. The ideal candidate is a self-motivated problem solver who can work independently in the field while delivering exceptional customer service. Technicians will support projects involving structured cabling, network infrastructure, telecommunications equipment, CCTV, access control systems, point-of-sale equipment, audio/visual systems, fiber optics, and other technology deployments. This position offers diverse work environments, opportunities for travel, ongoing technical development, and the chance to work with leading technologies across multiple industries. Key Responsibilities Install, terminate, test, and troubleshoot structured cabling systems including Cat5e, Cat6, Cat6A, and fiber optic cabling. Perform service calls, break/fix repairs, equipment replacements, and preventative maintenance on low-voltage systems. Install and support network infrastructure including switches, routers, wireless access points, and related hardware. Deploy, configure, and troubleshoot telecommunications systems, VoIP equipment, network-connected devices, and customer-premise equipment. Install, service, and support CCTV, access control, security systems, digital signage, and audio/visual equipment. Perform fiber optic installations, testing, repairs, and fusion or mechanical splicing when required. Conduct cable testing and certification using industry-standard testing equipment. Read and interpret blueprints, site surveys, wiring diagrams, project scopes, and technical documentation. Document completed work, collect site photos, record testing results, and submit accurate service reports. Communicate professionally with customers, project managers, dispatch coordinators, and internal teams throughout project execution. Maintain a safe work environment and comply with all company safety standards, customer requirements, and industry best practices. Manage company tools, equipment, vehicles, and project materials responsibly. Travel to customer locations as required to support installations, maintenance, and emergency service requests.
Requirements
Minimum 2 years of experience in low-voltage, telecommunications, networking, structured cabling, security systems, or related technical field. Experience installing and troubleshooting copper and fiber cabling systems. Knowledge of structured cabling standards and industry best practices. Experience terminating and testing Cat5e, Cat6, Cat6A, and fiber optic cabling. Working knowledge of IP networking, Ethernet, TCP/IP, routers, switches, and wireless technologies. Ability to read technical drawings, wiring schematics, and construction plans. Proficiency with common installation and diagnostic tools including cable testers, toner/probe kits, multimeters, punch-down tools, crimpers, and power tools. Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Valid driver's license with acceptable driving record. Ability to pass customer-required background checks and drug screenings when applicable.
Benefits
- Overtime pay
Work you'll do
AV — Conferencing & Corporate, AV — Education, AV — Healthcare, AV — Sports & Entertainment, DAS / In-Building Wireless, Data Center Cabling, Digital Signage Installation, Fiber Optics, IoT Sensors, Network Infrastructure, On-Site IT Support, POS Installation, POS Repair, Payment Devices, Self-Service Kiosks, Signage Players & Content Systems, Structured Cabling, Video Surveillance, Video Walls, Wi-Fi / Wireless
This employer is responsible for its own hiring decisions and states that it provides equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
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